Guarantees

Installations including windows and doors, conservatories, roofline and porches are covered by a 10-year guarantee.  Unlike many other companies who only guarantee the frames for a period of 10-years, we guarantee all apsects of the installation; this includes the frames, double-glazed units and hardware. 

In addition to our own guarantee, installations are also covered by a 10-year insurance backed guarantee, provided by our insurance company Quality Assured National Warranties. An insurance backed guarantee gives the consumer the confidence and peace of mind that your installation will be fully guaranteed for a period of 10-years, even if we were to cease trading.

Replacement double-glazed units installed into existing frames are covered by a 5-year guarantee.  This guarantee can be upgraded to a 5-year insurance backed guarantee if desired.

Any repair works to your existing double-glazing are covered by a 1-year guarantee